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Insight Global
Insight Global

Application Implementation Manager

$72k - $90k
United States
Remote 🌴
Full-time
1001-5000
Apply Now
🔴 Closes on: 
Apr 3

THE JOB

The Implementations Manager will join a talented, diversified team that supports all technologies at the company's venues. As a member of the team, the Implementations Manager will take direction from leadership and help coordinate efforts with internal support teams and strategic vendors to ensure that the company is a technology leader in the live entertainment space and delivering differentiated value to our Venues, Artists, and Fans. This person will ideally have experience with venue-related applications and technologies – particularly Point of Sale systems and Digital Signage technologies.

QUALIFICATIONS

  • 3-5 years of experience as an implementation manager driving an application roll out, facilitating, establishing milestones, abiding by timelines, following up with stakeholders, etc.
  • PMP Certification
  • Having experience being the liaison between vendors and business stakeholders
  • Experience creating effective systems and process documentation for a complex rollout across multitude of sites (ability to identify patterns and establish templates)
  • Ability to exercise sound and mature judgment in complex, high pressure situations.
  • 5+ years of working experience in a customer driven support role for an organization at the enterprise level
  • Strong oral and written communication skills
  • Must be a self-starter with the ability to work well within a team environment
  • Proficient with Microsoft Office applications, including Word and Excel

Plusses:

  • Experience in deploying, working with and/or supporting Point of Sale systems
  • General understanding of network topology and components
  • Understanding in reading floorplans and technical drawings preferred.
  • Experience with Digital Signage systems and technologies preferred
  • Familiarity with the Zendesk ticketing platform including navigation and reporting preferred.
Apply Now
🔴 Closes on: 
Apr 3
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