AVP Client Success
Description
This position is incentive eligible.
Introduction
Do you want to join an organization that invests in you as an AVP Client Success? At HealthTrust, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Benefits
HealthTrust, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn More About Employee Benefits
Note: Eligibility for benefits may vary by location.
You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated AVP Client Success like you to be a part of our team.
Job Summary And Qualifications
This position is ultimately accountable for the top line revenue generated by Valify Subscriptions and VSG portfolio adoption in the US Healthcare Market. Responsible for the development, management and guidance of all Sales and Client Success activities for Valify and VSG, this role oversees the execution of policies, procedures and programs to achieve the maximum sales potential of technology subscriptions, consulting services, and administrative fee revenue. Develops strategies and tactics for building sales pipelines for HT members and non-HT members, setting/achieving sales objectives and coordinating pipeline forecasting, budgets, and reports. Provides leadership and supervision of all Valify sales and client success colleagues. Also collaborates and executes strategies on converting VSG members to HealthTrust or AdvantageTrust memberships
What you will do in this role includes:
- Collaborate with Valify and HealthTrust leadership to develop growth objectives, go-to-market strategies, and structure to proactively support achievement of those objectives and strategies.
- Collaborate with VSG Implementation, Client Success, and Marketing to maintain and utilize information regarding Valify and VSG’s value propositions to potential members.
- Lead the Sales function for Valify/VSG, providing effective leadership to ensure successful planning and execution leading to technology subscription and administrative fee growth.
- Work with Valify operations to ensure complete and accurate information is used to forecast and communicate potential value of Valify’s offerings to value to prospects.
- Prospect and secure meetings with health system/hospital stakeholders to communicate Valify/VSG’s value proposition.
- Promote Valify’s technology value prop to senior hospital executives who are decision makers and influencers related to supply chain.
- Promote VSG’s business model to senior hospital executives and applicable departmental leaders who are decision makers and influencers applicable to specific categories in the VSG portfolio.
- Recruit Sales colleagues and onboard them to Valify; coordinate necessary training and performance management functions.
- Demonstrate the willingness to delegate goals, monitor progress, and hold team members accountable.
- Develop and maintain pipeline of prospects.
- Generate prospective sales list and develop goals and strategies for selling.
- Collaborate with Valify Marketing to coordinate and execute on campaigns targeting specific VSG categories.
- Ensures high satisfaction and retention rates for Valify subscribers and VSG members.
- Collaborate with Valify Marketing to:
- complete a market assessment (competitive offerings and share) and develop a business plan for pursuits.
- maintain information related to sales activity in Hubspot, Salesforce, or similar platform
- plan for sales exhibits and trade shows; attending those pertinent to business.
- ensure marketing materials are reflective of current capabilities
What qualifications you will need for this role:
- Bachelor’s degree from an accredited College or University with concentration in business administration, economics, finance, or related field - Required
- 7 to 10 years’ cumulative relevant experience, with at least five years of GPO or relevant sales and national account management experience in healthcare - Required
- Intimate Knowledge of healthcare Provider market
- Extensive knowledge of healthcare, GPO operations and/or Supply Chain/ Materials Management.
- Knowledge and experience in sales strategies and selling skills
- Effective communication (oral, listening, writing, and presentation skills) with a variety of stakeholders from executives to staff.
- Demonstrated ability to work in a professional, multi-disciplinary, matrix reporting team as a group leader, facilitator, or participant
In today's challenging business environment of cost pressures, supply disruptions, and workforce shortages, it is crucial for providers to efficiently manage expenses and enhance performance. HealthTrust, in collaboration with 1,800 hospitals and health systems, offers a specialized group purchasing organization (GPO) membership model designed to deliver immediate and sustainable cost savings. Their team of experts provides tailored value acceleration engagements to address specific needs, delivering unparalleled benefits. With nationwide purchasing power and a focus on overall spending management, HealthTrust offers unmatched pricing advantages on supplies, along with industry-leading benchmarks and best practices. The dedicated team is committed to guiding and implementing performance enhancements in cost, quality, and outcomes.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years. HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our AVP Client Success opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.