Description

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About DoorLoop

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DoorLoop is a high-growth technology (PropTech) company with offices in the US (Miami) and Israel (Tel Aviv). We help property managers and owners make more money, get organized, and grow with easy-to-use, secure, and reliable, all-in-one property management software.

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DoorLoop prides itself on being People First. We are a Certified Great Place to Work, are Forbes America’s Best Startup Employers, in 2024 & 2025, and are proud to have our team rate us a 4.9/5 on Glassdoor.

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Mission

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DoorLoop is hiring a results-driven Director of Revenue Operations to drive predictable revenue growth, optimize Sales processes, and build a high-performing revenue operations team and function. In this role, you will implement data-driven strategies to enhance conversion rates, manage key revenue systems, and align cross-functional teams for maximum efficiency. You will also lead the development of scalable sales and marketing processes, ensuring alignment across Sales, Marketing, and Customer Success.

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Responsibilities

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• Strategic Planning: Collaborate with leadership from Sales, Marketing, and Customer Success to develop robust strategies that foster predictable and scalable revenue growth through effective target setting and capacity planning.
• Process Optimization: Enhance our high-volume, fast-paced SMB marketing and sales processes by collaborating with Data, Operation & Revenue leaders to refine lead routing, lead scoring, and sales methodologies to maximize efficiency and conversion rates.
• Sales Operations & Enablement:
• Partner with Sales leadership to streamline sales processes and improve pipeline management through effective sales operations.
• Partner with Sales leadership in developing quota assignments, target assignments, rep scorecards and commission plans.
• Partner with Sales leadership in territory planning and territory assignment.
• Partner with Sales, Marketing & Data to enhance forecasting accuracy and revenue prediction models.
• Outbound Sales Strategy: Work closely with Sales and Marketing to design and implement an account-based marketing strategy that generates consistent lead flow, drives pipeline generation, and maximizes revenue.
• Data-Driven Decision Making:
• Serve as a strategic advisor to the executive team (CSO, CMO, VP of Growth, VP of Data, COO) by providing insights and recommendations that enhance revenue growth and operational efficiency.
• Collaborate with Revenue Leaders (Marketing, Sales, Data, Ops) to develop processes for reviewing and optimizing our conversion funnel, ensuring high-quality decision-making as we test and adapt our strategies.
• Systems & Tools Management:
• Ensure our CRM architecture is scalable and optimized, continuously evaluating workflows and system configurations.
• Oversee Salesforce administration and data hygiene to support effective prospect, lead, and opportunity management.
• Manage the tech stack for the entire go-to-market organization, ensuring tools like Salesforce, HubSpot, Gong, and Outreach are utilized effectively.
• Identify and implement new technologies that enhance alignment and efficiency across Marketing, Sales, and Customer Success.
• Collaborate with departments across the business to ensure alignment between company-wide tools (managed centrally) and department-specific tools (managed by department).
• Customer Journey Optimization: Collaborate with various departments to create and refine a segmented user journey that maximizes resource allocation, engagement, and conversion rates.
• Pricing & Packaging: Work with cross-functional teams to test and optimize our pricing strategies, ensuring alignment with market demands and company objectives.
• Team Building & Leadership:
• Recruit, lead, and mentor a team of Revenue Operations professionals, fostering a culture of continuous improvement, accountability, and excellence.
• Champion a team environment that supports overarching company and departmental strategies.

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Requirements

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• Experience: 6+ years in Revenue Operations or Sales Operations, including 4+ years at a high-growth VC or PE-backed SaaS business.
• Experience: 3+ years working in a high-velocity, high-volume sales-led business with a focus on SMB customers.
• Deep expertise in Salesforce architecture and administration.
• Knowledge of various marketing attribution models and their implementation within Salesforce, ensuring accurate tracking and measurement of revenue impact across marketing channels.
• Familiarity with conversion funnel software and the creation of a robust tech stack for Marketing, Sales, and Customer Success.
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Project Management: Proven track record of leading complex, cross-functional projects with measurable outcomes, completed on time and within budget.
• Experience in scaling processes across Marketing, Sales, and Customer Success.
• Leadership Potential: A self-starter with a history of success and aspirations for growth into a VP-level role.
• Experience building and optimizing successful outbound or account-based marketing initiatives.
• Communication & Collaboration: Excellent interpersonal skills with the ability to influence and work effectively across functions.
• Thrives in fast-paced, high-growth startup environments.
• Adaptability: A passion for continuous experimentation, optimization, and personal development.

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Benefits

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• Unlimited paid time off: take unlimited personal, sick, and vacation days.
• 401(k): plan for retirement with 4% matching and instant vesting.
• Medical, dental, and vision insurance: we offer full medical coverage for employees through United Healthcare and full dental and vision coverage through Guardian, with 25% coverage for dependents across all plans.
• Life insurance: $100,000 policy fully covered by DoorLoop.
• Disability insurance: short- and long-term disability insurance fully covered by DoorLoop.
• Paid parental leave: paid maternity and paternity leave for birth and adoption.
• Monthly stipend: a dedicated company credit card for work-related expenses.
• Best-in-class equipment: Get a company laptop and all the top-tier tools to set you up for success.