Director of Sales Development
Description
About DoorLoop
DoorLoop is a high-growth technology (PropTech) company with offices in the US (Miami) and Israel (Tel Aviv). We help property managers and owners make more money, get organized, and grow with easy-to-use, secure, and reliable, all-in-one property management software.
DoorLoop prides itself on being People First. We are a Certified Great Place to Work, recently ranked #13 in Forbes’ list of America’s Best Startup Employers, and are proud to have our team rate us a 4.9/5 on Glassdoor.
Mission
DoorLoop is hiring a Director of SDR Team who will be responsible for building and leading a high-performing team of SDRs, focusing on both inbound and outbound efforts. This role will require a leader who is highly skilled in sales operations, processes, coaching, enablement, and culture development. You’ll be charged with developing people, driving high-volume lead generation, and building scalable systems that align with our aggressive growth goals in the SMB space.
Responsibilities
- Build the SDR Team from Scratch: Recruit, hire, and onboard top SDR talent to build a high-volume, high-velocity team.
- Establish the SDR structure, roles, KPIs, and performance metrics from the ground up.
- Develop a robust SDR training program focused on outbound prospecting, lead qualification, and CRM usage.
- Sales Process & Operations: Define, implement, and continuously refine the SDR playbook for inbound and outbound prospecting.
- Develop and maintain a scalable lead qualification process to align with sales and marketing.
- Ensure the team is leveraging sales technology (e.g., Salesforce, Outreach, LinkedIn Sales Navigator) to improve productivity and track progress.
- Analyze data and KPIs to drive performance improvements and optimize the SDR process.
- Coaching & Development: Provide ongoing coaching, mentoring, and feedback to develop the team’s skills in prospecting, cold calling, objection handling, and lead qualification.
- Implement regular 1:1s, team meetings, and role-play sessions to foster a culture of learning and continuous improvement.
- Partner with the Sales Enablement team to ensure that SDRs have the training, tools, and support needed to succeed.
- Culture & Leadership: Build a strong team culture focused on performance, accountability, and collaboration.
- Foster a positive and competitive environment where SDRs are motivated to exceed targets and grow in their roles.
- Recognize and reward top performers, creating a clear path for career progression within the SDR and broader sales team.
- Alignment with Marketing & Sales: Work closely with Marketing to ensure strong alignment on messaging, targeting, and lead generation strategies.
- Partner with Sales to ensure smooth lead handoff, feedback loops, and continuous communication.
- Drive alignment between SDR, sales, and marketing teams to optimize campaign performance and maximize the pipeline.
Requirements
- At least 5+ years of experience building and leading high-performing SDR teams, with a strong focus on outbound and inbound prospecting.
- Deep understanding of sales processes lead qualification frameworks, and CRM usage (Salesforce, HubSpot).
- Experience in creating scalable processes, playbooks, and operational systems from scratch in a high-volume, SMB-focused environment.
- A proven track record of coaching SDRs to success, developing their skills, and driving continuous improvement.
- Strong leadership skills with the ability to foster a culture of collaboration, performance, and accountability.
- Familiar with sales technologies and tools (e.g., Salesforce, Outreach, LinkedIn Sales Navigator) to drive productivity and performance.
- Analytical mindset with the ability to leverage KPIs and data to drive decision-making and optimize performance.
Benefits
- Unlimited paid time off: take unlimited personal, sick, and vacation days.
- 401(k): plan for retirement with 4% matching and instant vesting.
- Medical, dental, and vision insurance: we offer full medical coverage for employees through United Healthcare and full dental and vision coverage through Guardian, with 25% coverage for dependents across all plans.
- Life insurance: $100,000 policy fully covered by DoorLoop.
- Disability insurance: short- and long-term disability insurance fully covered by DoorLoop.
- Paid parental leave: paid maternity and paternity leave for birth and adoption.
- Monthly stipend: a dedicated company credit card for work-related expenses.
- Best-in-class equipment: Get a company laptop and all the top-tier tools to set you up for success.