Welcome to the MILK MAKEUP FAM:

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At Milk Makeup, we’re all about good ingredients + effective formulas. We’re cruelty-free, paraben-free, and 100% vegan. Always.

Born out of Milk, a creative studio in downtown New York City, community and self-expression is at the heart of everything we do. We believe beauty isn’t about how you create your look, it’s what you do in it that matters.

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#LiveYourLook

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Who YOU are: 

• Naturally curious: You’re always thinking about how to improve your and your community’s future. You value a forward-thinking space that encourages you to move the needle and take risks.

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• Confident but chill: You’re flexible and ready to get the job done, but you’re humble and make moves thoughtfully. You go after what you want, but always have your team and the greater good of the brand in mind.

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• Creatively minded: You’re not afraid of the unknown and enjoy problem solving. You’re down to disrupt the status quo and believe that an open mind is always a good place to start.

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• Inclusive + mindful of community: You embrace differences and help foster a safe working environment for yourself and your peers.

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• Champion of self-expression: You’re genuinely you. You live your look and want to grow with people who champion self-expression.

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The Role 

We are looking for a passionate team leader, brand advocate, beauty industry expert, and creative problem solver. The ideal candidate will be someone who can advocate for the field and operate at the corporate level to drive sales targets, implement strategic programs, brainstorm engaging event strategy and be hyper focused on brand initiatives.

You should have experience directing and leading a team of Sales & Education Executives and outside contractors (Freelance Sales Trainers, Beauty Barrage Advisors). Someone with strong expertise in consistently achieving and exceeding volume goals through motivational team leadership, sales and business analysis, planning and execution, budget management, people management/development and an understanding of retail partner expectations and culture. Innate ability to motivate and coach to achieve goals, as well as recruit and retain top talent.

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How You’ll Thrive: 

Sales & Business Analysis

• Represent the field in corporate decision making, business principles; annual planning, budget development, retail sales plans.
• Analyze retail sales by territory, by door, weekly, monthly and quarterly; inform, celebrate and coach teams based on analysis.
• Review category and product sales weekly, monthly and quarterly.
• Proactively create, implement and drive market-by-market strategies that will meet and exceed retail plans.
• Participate in building fiscal retail projections by door. Partner with the VP of Planning & Senior Director of Field, Education, & Events to meet financial expectations of the finance department.
• Partner with Senior Director of Field, Education, & Events to develop freelance, and travel & entertainment budgets. Direct field accountability of budgets.
• Collaborate with Education & Events manager on in store sales driving in strategy
• Collaborate in determining territory alignment and store responsibility for AEs.

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Directing & Leading Field Team

• Direct and guide AEs in all areas of business including visit optimization, budget accountability, training and presentations skills, artistry skills, meeting skills, freelance management, selling skills, event execution, relationship building.
• Create quarterly action plans for each AE in the region.
• Supervise the AE calendars to achieve sales + education priorities, focus door coverage and event strategies; ensure brand presence is implemented consistently and cohesively throughout all focus stores.
• Recruit, interview and develop the SEE’s, SEC’s, and SES in partnership with Sr. Director of Field, EDU, Events and HR.
• Conduct regular performance reviews, offer constructive feedback, and actively engage in the development of the AE's in partnership with the Sr. Director of Field, EDU and Events in line with the company's performance engagement expectations.
• Embody and champion the behavioral values outlined in the MMU DNA, fostering a positive and inclusive team culture that reflects the company's core principles.
• Develop and implement field strategies to support company growth and expansion into new markets.
• Participate with AE’s in conducting meetings to include Store Directors, District Managers and Regionals when beneficial for development and relationship building; oversee brand business review process with AE’s and strategize for business improvement opportunities.
• Partner with Educations & Events Manager to ensure field execution of product education and seasonal education programs, category sales opportunities and field development programs.
• Drive retail sales, education, in-store relationships and overall communication within the region through leadership of AEs.

Internal Partnerships & Communication

• Partner, align and communicate regularly with Retail EDU teams and Senior Director of Field, Education, & Events to ensure optimal flow of information to field, understanding of retailer priorities and perfect execution of programs.
• Align with marketing to ensure brand initiatives are understood, supported and reinforced at the field level.
• Communicate field successes, challenges and needs at the corporate level.
• Partner and collaborate to define brand initiatives and opportunities, then communicate drive with the field and retail partners.