Job Title

Enterprise Applications Engineer

​

Company

Hanson Bridgett

​

Job Description

Hanson Bridgett is looking for an Enterprise Applications Engineer to join our dynamic IT team. We welcome candidates with a range of experience levels and will consider those with advanced expertise for a more senior role. In this position, you will play a key part in the implementation, support, and maintenance of enterprise systems and applications, ensuring efficiency, reliability, and security. Under the guidance of the Director of IT Systems and Engineering, you will proactively troubleshoot issues, optimize software deployment, and support endpoint management in alignment with security standards. Your analytical skills and problem-solving mindset will help drive user-focused solutions that keep our team productive and connected.

​

This role offers the flexibility to work remotely on days when in-office attendance is not required, as determined in agreement with the direct supervisor. Regular in-office presence is required two days per week, plus an additional 2–3 days per month. Employees must also be available to attend in-person meetings, professional development sessions, or other on-site events as needed. This position requires residency in California and can be based in our San Francisco, Walnut Creek, San Rafael or Sacramento office.

​

Responsibilities and Duties

• Provide support for the firm’s line-of-business applications as well as Citrix, SQL and SCCM.
• Partner with team members and vendors to resolve issues efficiently while communicating resolutions clearly and professionally.
• Administer the lifecycle of applications, including packaging, updates, deployment, and retirement, keeping alignment with best practices.
• Maintain, update, and optimize images for all workstations and servers to ensure standards and reliability.
• Participate in monthly security patching and updates, ensuring all endpoints are compliant, up to date, and secure. Address out-of-band and emergency vulnerabilities as needed.
• Proactively monitor systems and applications to identify and address issues before they impact users, ensuring optimal performance and availability.
• Act as an escalation point for application-related issues, and helpdesk escalations, providing prompt resolutions, root cause analysis, and recommendations.
• Create and maintain detailed technical documentation, ensuring compliance with departmental policies, procedures, and change management protocols.
• After-Hours Support: Provide after-hours support during maintenance windows, projects, or emergencies as needed.
• Other duties as assigned.

​

Required Skills, Abilities and Qualifications

• 5+ years of progressive experience in an application support or a similar role, preferably within a law firm or professional services environment. Candidates with additional experience and advanced expertise may be considered for a senior-level position.
• Bachelor’s degree in a relevant field or equivalent experience.
• Strong knowledge of Microsoft Endpoint Configuration Manager (MECM) for OS deployment, application management, and patch distribution.
• Proficiency in administering Citrix, Azure, Active Directory, and Group Policy.
• Knowledge of PowerShell or other scripting languages for task automation.
• Familiarity in administering firm applications such as iManage Work, Microsoft 365 suite, CAM, Litera Desktop Suite, Intune MDM, Zoom.
• Experience with SQL Server, including query writing and database management.
• Knowledge of ITIL practices and industry best standards.
• Exceptional problem-solving skills with a focus on delivering client-driven solutions.
• Effective communication skills with ability to explain technical concepts to both technical and non-technical audiences.
• Ability to balance attention to detail with managing competing priorities in a fast-paced environment.
• Flexible and adaptable, with the ability to provide support during after-hours when needed.

​

Salary

Hanson Bridgett offers a competitive salary and benefits package. The annual salary for this California-based role is anticipated to be in the area of $135,000.00 to $165,000.00, and represents the firm’s good faith and reasonable estimate of possible compensation at the time of posting. Actual compensation is negotiable, and will depend upon a number of factors, including but not limited to, the candidate’s years of experience, qualifications, and skill set.