PRIMEdge Inc

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PRIMEdge Inc, a private growing portfolio of global companies offers an exciting opportunity with a fast-growing company. We seek a self-motivated, detail oriented, problem solver, with strong organizational skills to serve as IFS System Manager to help with Implementation, Documentation, and User Support.

This role is a vital position within the Company, as indicated by the fact the successful candidate will be working directly with the Company President. System Manager will be responsible for leading a system Implementation / Upgrade for a global group of companies.

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This is a hybrid (mostly remote) position.

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Responsibilities Include:

· Lead the approaching re-implementation to a new version of the legacy software, including configuration, quality assurance and user acceptance testing.  

· Collaborate with cross-functional teams to ensure the successful implementation of ERP and other systems.  

· Troubleshoot ERP errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.  

· Provide documentation and technical specifications for managing current infrastructure and/or planning and implementing new or upgrades of IT infrastructure.  

· Perform user setup, including system access and associated administrative functions.  

· Troubleshoot and resolve ERP related software, hardware, user access or other problems.  

· Manage ERP software and consulting/support vendors to ensure systems run efficiently and smoothly.  

· Installation, configuration, testing, and maintaining of system regular system updates (two per year).  

· Evaluate optimal location for hosting ERP, including determination of capacity, storage planning, and database performance.  

· Prepare system support documentation for ERP, enabling others to perform necessary tasks by referencing the manual.  

· Lead continual user development.  

· Analyze user requirements, procedures, and problems to automate or improve existing systems.  

· Working with outside IT service, maintain stable and consistent connectivity across all network computers and monitor disaster recovery procedures.  

· Modify security files and applications as able and necessary to provide specialized access, allow new software to be installed or integrated, or correct errors.  

· The successful candidate will work directly with Company President on these critical projects. 

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Qualifications

• Degree in IT, Computers, System Administration, a related field, or equivalent experience
• Experience with previous upgrades/implementations/re-implementations is required
• 3-5 years’ experience as System Specialist or Administrator
• Strong communication as well as organizational skill
• Strong knowledge of systems and networking software, hardware, and networking protocols
• Deadline and detail-oriented
• Ability to manage your own time
• Record-keeping and file proficiency 
• Since this position involves security, candidates must successfully pass a background check