Who We Are:

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RegEd is the market-leading provider of RegTech enterprise solutions with relationships with hundreds of enterprise clients, including 80% of the top 25 financial services firms. Established in 2000 by former regulators, the company is recognized for continuous regulatory technology innovation with solutions hallmarked by workflow-directed processes, data integration, regulatory intelligence, automated validations, business process automation and compliance dashboards. The aggregate drives the highest levels of operational efficiency and enables our clients to cost-effectively comply with regulations and continuously mitigate risk. Trusted by the nation’s top financial services firms, RegEd’s proven, holistic approach to RegTech meets firms where they are on the compliance and risk management continuum, scaling as their needs evolve and amplifying the value proposition delivered to clients.

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Life at RegEd:

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We are an innovative, fast-paced company that embraces diversity. Our hybrid environment blends an entrepreneurial culture with the right balance of structure and process. We empower and trust our employees. Most RegEders work remotely or from our Headquarters in Morrisville, North Carolina. Learn more about #LifeAtRegEd on our LinkedIn page! RegEd is committed to cultivating an environment of inclusivity and belonging. We welcome and value the contributions and perspectives that you bring from your unique background. We encourage you to apply even if you may not meet every qualification.

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Five Reasons to Work with Us:

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• Diverse & friendly culture
• Fast paced growing company
• Work with a leader in financial services industry
• A company that cares with community service efforts
• Supportive & flexible remote or hybrid environment

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What You Will Be Doing:

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The individual selected for this remote full-time position will be responsible for implementing compliance and risk management software applications for financial services and banking clients. The Implementation Consultant will be one of the first post-sale points of contact for the client and will own the implementation process for one or more software products all the way through to launch.

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The implementation cycle includes requirements gathering, configuration, functional testing, guiding clients through user acceptance testing, and coordinating product launch. Although the Implementation Consultant is responsible for the entire Implementation lifecycle, there is a strong emphasis on software configuration, and this position requires experience configuring complex software applications. Successful candidates are high performers who will build strong client relationships, work closely with other internal departments as needed, deliver the product as defined during the requirements phase, and help drive the client to adhere to the project schedule. In addition, candidates must be comfortable leading multiple products/projects simultaneously and leading product demonstrations.

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Responsibilities:

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• Consultatively work with clients to define their product needs and to guide them through the requirements gathering process for RegEd’s web-based applications.
• Partner with clients to define future-state business processes and workflows to ensure the defined product configuration will meet the business need.
• Create and maintain client-specific project plans, ensure resources are scheduled accordingly to deliver on time, and offer suggestions to mitigate risks and avoid delays.
• Provide detailed documentation of client-specific requirements, configure web-based applications per the documented requirements, and perform thorough functional testing of the configured applications.
• Create client-specific templates for importing historical data; run test imports, validate imported data, and work with client to review/approve.
• Manage client expectations for their implementation and deliver top quality customer service throughout the process.
• Build strong relationships with client team members, work successfully under pressure, maintain positive attitude, and meet client project deadlines in an efficient and professional manner.
• Act as internal subject matter expert for assigned products. This will entail providing input and feedback to internal teams responsible for product enhancements and evolution as well as training clients on use of the application and answering their questions regarding functionality and usage.

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You’ve Got What It Takes If You:

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• Have superior verbal and written communication skills with a strict attention to detail.
• Posses excellent organizational skills with the ability to successfully prioritize numerous responsibilities for multiple projects and provide effective and timely follow-up.
• Have experience defining, measuring, and analyzing business processes, and will be able to suggest process improvements as part of the client’s software implementation.
• Have strong analytical skills, including understanding and troubleshooting functional software configurations.
• Have the ability to interact with and provide updates to senior management, both internally and externally.
• Are extremely responsive, results oriented, enthusiastic, and an effective problem solver.
• Are highly flexible, able to learn quickly, and responsible for their actions and decisions.
• Have strong working knowledge of Microsoft Office products including Word, Excel, Outlook, Project, and Visio.

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Must Have:

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• 5+ years of software implementation experience, technical and/or project management experience or other successful client-facing experience.
• Education: Bachelor’s Degree

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Nice To Have:

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• Project Management experience or PMP certification desired
• Knowledge of the securities and/or insurance industries desired

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The Perks:

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• Fantastic and comprehensive medical, dental and vision plans
• Life Insurance, Short-Term Disability and Long-Term Disability plans
• Volunteering Time Off and Flexible Schedules
• 401(k) plan
• Incredible career growth opportunities
• Performance bonuses

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If you are interested in joining a market leader and innovator poised for exponential new business growth in the coming years, please apply. It’s a great time to join the RegEd team!

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The compensation range for this role is $55,000-$120,000. RegEd's compensation package is based on each candidate's unique skills, qualifications and experience. Whether an employee is paid within this range will depend on the employee’s/applicant’s background, pertinent experience and qualifications. The total compensation package also includes our comprehensive benefits package, vacation time, sick time, volunteer time and parental leave.

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If you need assistance or accommodation due to a disability, please email us at hr@RegEd.com. This information will be treated as confidential and will only be used for the purpose of determining appropriate accommodations for the interview process.

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Applicants must be authorized to work in the U.S.

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Employees must perform all the essential functions/responsibilities with or without accommodation for classification in this position.

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At RegEd, we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, veteran status, and basis of disability or any other federal, state, or local protected class. RegEd is proud to be an Equal Opportunity Workplace.