Implementation Consultant (SaaS)

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Premier is searching for a dynamic Professional Services Consultant to lead the end-to-end implementation of our client’s groundbreaking SaaS product. In this role, you’ll ensure seamless onboarding and successful adoption for a range of Enterprise Customers.

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If you thrive in a fast-paced, mission-driven environment and are ready a play a pivotal role in implementing a cutting-edge product that’s set to transform the Revenue Cycle Management (RCM) industry, we’d love to connect with you!

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Why This Role

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• Build from the Ground Up: Be part of an early-stage Services team developing best-in-class implementation tools and processes.
• Make an Impact: From strategic planning to execution, you’ll play a pivotal role in ensuring clients maximize the value of our solutions, helping them achieve their goals efficiently and effectively.
• Collaborate with Innovators: Work hand-in-hand with Product, Engineering, and Customer Success teams on a fast-evolving solution that’s redefining the industry.
• Fully Remote Flexibility: Work from anywhere while making a real impact.

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What You’ll Do

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• Partner with Clients: Work closely with clients to understand their business objectives and craft tailored implementation strategies.
• Lead Implementations: Drive product adoption, ensuring smooth transitions with minimal disruption.
• Be a Trusted Advisor: Provide expert guidance from the sales process through post-implementation, ensuring long-term client success.
• Optimize Business Processes: Apply industry expertise and best practices to help clients streamline operations and maximize ROI.
• Problem-Solve & Innovate: Identify risks early, propose solutions, and drive continuous improvements.
• Collaborate Across Teams: Work cross-functionally to enhance processes, share client insights, and contribute to product enhancements.
• Train & Empower Users: Provide configuration guidance, training, and support to help clients fully leverage software.

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What You’ll Bring

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• Commercial experience Software Implementation, SaaS solutions, or client-facing Consulting.
• Proficiency in Strategic Planning, and Problem-Solving
• A self-starter mindset with the ability to work Independently and manage multiple projects.
• Excellent communication and Relationship-Building Skills, and a passion for delivering outstanding client experiences.
• Bachelor’s degree in Business, IT, Engineering, or a related field (or equivalent experience).

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Bonus Points If You Have

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• Experience launching a New-to-Market SaaS product.
• A strong understanding of Revenue Cycle processes and Financial Business Concepts.

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What’s on Offer

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If you’re passionate about driving success through seamless implementations and want to be a key player in scaling a next-generation SaaS product, we want to hear from you!

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Expect a competitive base salary along with first-class benefits including comprehensive medical, dental, and vision plans, 401(k) with match, unlimited PTO, and meaningful career growth opportunities in a collaborative and high-energy environment.