Implementation Manager
Location
Indianapolis IN, Tampa FL, Atlanta GA, Richmond VA
Hours
Monday - Friday
Travel
Hybrid (1-2 days onsite per week)
Position Overview
Responsible for leading and executing on specific implementation workstreams across the business unit for a portfolio of product offerings. Act as the lead to ensure a successful health plan implementation.
How You Will Make An Impact
- Defines and coordinates implementation activities
- Responsible for working with business partners across various business units to identify and implement small to medium to large projects that support implementation of a client that support the corporate growth strategies
- Ensures seamless customer experience including transition from previous carrier/provider of service
- Acts as primary contact/liaison between customers and internal business partners to resolve issues related to implementation plan design and customer deliverables
- Maintain depth of knowledge in business unit operations and IT systems
- Leads and coordinates client readiness assessments
- Ensures all PG's and SLA's are defined and tracked
- Plans implementation timeline and milestones, tracks progress, monitors and communicates project status, identifies and resolves issues utilizing pre-established governance and stakeholders for escalation and issue resolution
Required Qualifications
- Associate's degree in Healthcare Admin or related field with a minimum of 1 years experience in health insurance field and a minimum of 2 years experience in leading workstreams an/or solutioning projects ; or any combination of education and experience which would provide an equivalent background.
Preferred Qualifications
- Lean Six sigma/PMP Certification Preferred
- Healthcare experience is a must
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.