About Working At Commerce

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Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

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Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

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Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.

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Compensation Range

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Annual Salary: $80,000.00 - $94,500.00 (Amount based on relevant experience, skills, and competencies.)

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About This Job

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The main purpose of this job is to be responsible for working with both internal and external client stakeholders, subject matter experts, and technical teams to define project scope and objectives. In this role, the Implementation Consultant will identify user needs, document both integration and business requirements, and design and implement automated solutions for large health system clients.

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Essential Functions

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• Ability to create client project documentation as it relates to specific scope for new or expanded business for Healthcare implementation and integration requirements
• Meet with clients on a weekly basis to execute the agreed upon statement of work, build relationships, and ensure client satisfaction through first transaction and milestone completion
• Identify and recommend appropriate solutions that may also require coordination of multiple activities to ensure client development of revenue cycle/patient accounting ROI's and objectives are met
• Ability be action orientated and enthusiastic in an Agile based work style while responding efficiently and effectively in a fast-paced dynamic environment
• Manage 2-4 simultaneous projects as the single point of contact using project management tools and consultative service models during the implementation process
• Establish strategy and delivery of training for implemented solutions as part of go-live and provide post-conversion support to end-users at go-live
• Assist in the development and maintenance of support and training materials
• Report implementation milestones, stakeholder updates, and other related metrics to internal and external project stakeholders
• Partner with internal Account Management teams to successfully transition implemented client to the respective Account Manager’s portfolio
• Engage in and improve the whole lifecycle of project management—from project initiation, design & consulting, through integration deployment, and reliability
• Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve operational workflows and velocity
• Perform other duties as assigned

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Knowledge, Skills & Abilities Required

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• Strong knowledge of the Healthcare IT Revenue Cycle & Finance field, including knowledge of best practices regarding integration, deployment, and consulting frameworks
• Strong critical thinking skills with the ability to apply discretion and sound judgement to solve problems efficiently and effectively
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
• Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Advanced level proficiency with Microsoft Word, Excel, Teams, and Outlook 

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Education & Experience

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• Bachelor’s degree in healthcare business administration, accounting, finance, or equivalent combination of education and experience required
• 6+ years project management experience required
• 6+ years healthcare revenue cycle experience required
• 2+ years client management experience required
• CRCR or PMP certification preferred
• For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Implementation Program Manager – Specialty Healthcare job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $80,000 to $94,500 annually. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals.

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The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.

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Location: 

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1000 Walnut, Kansas City, Missouri 64106

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Time Type:

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Full time