Job Description

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Our client is looking for talented Implementation Specialists to join their growing team!

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First, a little something about our client. They believe great companies are built not only by great people but for them. Every day they strive to design a better way to work, helping employees at organizations around the world to stay productive and achieve their potential.

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As an Implementation Specialist, you'll join a team of rock star professionals who are responsible for ensuring every customer interaction is a best-in-class experience.

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Responsibilities: What you can expect on a typical day:

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• Consult with Clients to Deliver a Comprehensive Solution. You will partner with clients to understand their business and related needs. You will guide and drive clients towards the best solution for their needs.

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• Implement Technologies. You will analyze existing systems, interface requirements, and business processes. You will incorporate new processes, tools, and approaches when recommending and implementing the solution.

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• Partner Internally. You will interact/collaborate with associates in sales and customer service. You will exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise.

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• Multi-Task & Communicate. Your ability to work on multiple time-sensitive follow-ups / projects at the same time is essential to succeeding in this role. You can clearly and concisely share essential information and you are comfortable and skilled in using Microsoft Office products.

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TO SUCCEED IN THIS ROLE: Required Qualifications

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• You have at least three years of experience working in a client service/customer service environment, with at least one year of business consulting experience.

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A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experiences could include:

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• Experience noted above OR
• Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.