Wripple Partner Implementation Manager

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Wripple's air line client is seeking a proactive and detail-oriented Partner Implementation Manager for a 12-month, 40-hour/week hybrid contract in Atlanta, Georgia. Please only apply if you're able to go onsite to the client's office 2-3 days/week in south Atlanta.

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About the Role:

In this role, you will lead the successful onboarding and launch of our program's most strategic commercial entertainment and brand partners, ensuring an exceptional partner experience from day one.  As the operational quarterback for new partnerships, you’ll collaborate across product, engineering, content, marketing, CX, and other key teams to coordinate deliverables, align on timelines, and guarantee a smooth and successful go-live. Beyond logistics, you will act as the internal ambassador for your partners, ensuring their needs, goals, and expectations are met with care, clarity, and excellence.

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What Success Looks Like:

The success of this role will be measured by the effectiveness and timeliness of implementations, as well as by the value realized by partners post-launch.

• Quantitatively, success includes launching on time and enabling high-quality partner engagement opportunities that drive measurable outcomes such as take rates, trial activations, dwell time, and conversion.
• Qualitatively, you are responsible for delivering a Welcoming, Caring, and Elevated experience that reflects the brand and sets the foundation for long-term success.

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Responsibilities:

• Lead the end-to-end onboarding and implementation of new program partners—from contract signature through successful launch.
• Own and manage implementation timelines, project plans, and cross-functional coordination with internal teams.
• Serve as the primary partner contact during onboarding, ensuring clarity, alignment, and proactive communication.
• Translate partner objectives and scope into actionable technical and operational plans.
• Identify risks early, troubleshoot issues, and escalate blockers as needed to keep the project on track.
• Collaborate with Product, Engineering, CX, Content, and Marketing to deliver all components of the partnership with excellence.
• Ensure a high-quality transition from implementation to the Partnership Manager or Account Owner post-launch.
• Advocate for the partner’s experience and satisfaction throughout onboarding, ensuring every touchpoint reflects brand values.

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Requirements:

• 3–6 years experience in implementation/project management, partnerships, or client delivery roles—preferably in entertainment, media, tech, or brand environments.
• Proven ability to manage external partner relationships and cross-functional internal projects simultaneously.
• Strong project management and organizational skills, with experience using tools like Adobe Workfront, Figma, Mural, Monday.com, Airtable, or Jira. Also, familiarity with Microsoft TEAMS, Google Suite, PowerBI or similar platforms.
• Excellent communication, stakeholder management, and problem-solving abilities.
• Highly detail-oriented, deadline-driven, and adaptable in a fast-paced environment.
• Comfortable working with technical teams and translating partner needs into implementation requirements.
• Strong storytelling and presentation skills; able to synthesize complex ideas into clear, compelling decks tailored for internal stakeholders and external partners.

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Preferred Qualifications:

• Experience in the in-flight entertainment, media, or consumer technology industries.
• Familiarity with customer onboarding flows, content integrations, or media/content delivery pipelines.
• A relationship-first mindset and a genuine commitment to elevating the partner experience.

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ABOUT WRIPPLE:

Wripple is the first Agency Services Platform that connects clients with independent talent to create teams that thrive in an on-demand world. Our platform allows clients and talent to achieve speed, flexibility, and control of their projects and business.

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Our mission is to provide clients, talent, and partners the freedom to do their very best work through a new platform that enables smart team building by matching organizations with proven on-demand digital marketing & experience talent. Wripple is continuously looking for the highest quality independent talent. Our platform provides freelancers with a complete operating system to land verified opportunities and focus on doing great work.

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Let our Business Development team do the hard work to find qualified blue-chip clients that you get matched with based on your capabilities and the type of work you love to do. Take control of how you want to work through Wripple’s Talent Dashboard: set your rates and preferences for how & when you want to work; receive online project briefs to determine whether to pursue; update your profile as your situation and skills change· Outsource the back office to Wripple, including payment, tax compliance as well as data and insights that help you make decisions for your business.

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There is absolutely no cost to be a member of Wripple. The process is simple. If you have the background for this specific role, please send your resume through the LinkedIn application process.

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If you are not a direct match for this role, you can be considered for other opportunities by applying here: https://www.wripple.com/apply-to-join. After applying, you’ll be invited to interview and if your background is a match for the type of roles we have at Wripple, you’ll be approved to join our talent marketplace.