As a Partner Solutions Engineer at Shopline

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You'll be instrumental in enabling agencies to create compelling solutions using our platform. Your work will focus on eliminating technical barriers through engagements aimed at recruiting new partners and onboarding them in various settings. By fostering strong relationships and serving as a trusted technical and strategic advisor, you'll enable our partners to provide more effective services, thereby accelerating revenue growth for high-volume merchants.

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WHAT YOU'LL BE DOING:

• Serve as a Shopline evangelist, playing an instrumental role in leading and speaking at partner-focused events.
• Craft a comprehensive roadmap for successfully onboarding new agencies, ensuring they're well-equipped to offer Shopline's services.
• Develop and refine programs and playbooks to scale partner onboarding effectively.
• Deliver tailored onboarding and training sessions to key strategic partners, emphasizing Shopline's strengths and capabilities.
• Communicate Shopline's value proposition edge to partners, enhancing the partner pipeline through case studies and event participation.
• Act as a regional champion, collaborating closely with internal teams to improve partner and merchant experiences.

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WHO WE ARE LOOKING FOR:

• Proven experience in enterprise e-commerce, digital agencies, solutions engineering, or partner management roles across various industries and business types.
• Comprehensive understanding of Shopline’s platform, including its application ecosystem and integration capabilities.
• Solid development experience with a good grasp of web technologies such as HTML, CSS, JavaScript, and particularly Handlebars.js.
• Proficiency in communicating technical roadmaps and strategic visions to consulting and solution implementation partners.
• Strong interpersonal skills to navigate diverse technical and non-technical groups, managing stakeholder interactions effectively.
• Analytical acumen, with a deep knowledge of e-commerce best practices, industry trends, and the technology vendor landscape.
• Familiarity with version control systems and development environments, especially Git/GitHub.
• A solutions-focused mindset, capable of guiding partners through the development of custom solutions to achieve their merchants' goals.
• Commercially savvy, with an ability to see beyond technical implementations to their broader business implications.
• A passion for education and empowerment, coupled with strong time management and prioritization abilities.

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WHY YOU SHOULD JOIN US:

• We provide training for newcomers to understand industry best practices.
• We conduct ongoing assessments and workshops to continuously motivate and educate our trainees.
• We work in a fun, collaborative open space where we encourage creativity and the free flow of new ideas.
• You’ll be able to steer our future roadmap to improve our products, and see the results of your input manifest in the success of our customers.
• We maintain flexible working hours. Our priority is on getting the job done.
• Flat-structured environment, you will be able to work independently and make your own choices.

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Founded in 2013, SHOPLINE is one of Asia’s largest and fastest growing commerce Software-as-a-service and solution providers. The SHOPLINE platform offers a rich ecosystem of technologies, resources and partners that empowers merchants to succeed. Merchants leverage SHOPLINE’s omnichannel solutions for e-commerce, social commerce and point-of-sales to sell their products and services around the world.

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SHOPLINE is headquartered in Singapore with about 2,000 employees operating globally.