Job Title:

Payment Implementation Manager

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Job Overview:

Stratfield is looking for a Payment Implementation Manager to join our client. A successful candidate will have a solid understanding of payment systems and will be tasked with leading the end-to-end implementation process to ensure effective integration with business operations and strategic goals.

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This is a 12 month contract position that will be based in Atlanta. Sponsorship is not available for this role.

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Key Responsibilities:

• Oversee the full implementation process for payment systems, ensuring they meet both business requirements and timelines.
• Define and execute a product strategy for the payment systems that supports the operational and customer experience goals.
• Develop and manage a product roadmap, ensuring milestones are met.
• Collaborate with stakeholders to gather detailed business and operational requirements.
• Evaluate and prioritize features and functionalities based on business impact, managing an evolving product backlog.
• Craft comprehensive user stories with detailed acceptance criteria to guide development and ensure alignment with technical and business objectives.
• Work closely with development teams and stakeholders to refine and clarify requirements.
• Manage the configuration and customization of the payment system to meet the specific needs of operations (e.g., integration with POS, currency support).
• Ensure the payment system complies with PCI standards and accommodates various payment methods.
• Act as the primary liaison between development teams and stakeholders, facilitating clear communication on project status, updates, and changes.
• Provide regular status updates to stakeholders regarding project progress, feature rollouts, and any changes in prioritization.
• Coordinate with vendors to troubleshoot issues and implement system updates or improvements as needed.
• Lead the integration efforts with external systems, such as loyalty programs, POS, and ERP systems, ensuring seamless operation.
• Track system performance metrics such as transaction speed, success rates, and downtime, optimizing for performance and user experience.

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Required Skills & Competencies:

• Strong expertise in payment processing systems, including credit/debit transactions, mobile, contactless payments, and digital wallets.
• Familiarity with payment systems and Oracle Simphony POS integration.
• Proven experience with the integration of payment systems into Oracle ERP, Oracle Simphony POS, and other relevant systems (e.g., accounting, loyalty, supply chain).
• Experience working with Elavon and Fiserv for payment processing.
• In-depth knowledge of PCI-DSS compliance and payment system data security/privacy regulations.
• Proven ability to gather and analyze business needs and translate them into detailed technical requirements and user stories.
• Strong communication skills, with the ability to convey information to both technical and non-technical stakeholders, while managing expectations and providing updates.
• Demonstrated experience in creating and executing a product vision that aligns payment system development with broader business and customer objectives.
• Bachelors Degree.

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About Stratfield:

At Stratfield Consulting, we believe that companies seek a more dependable consulting partner to deliver a wide range of projects. By combining Better People with Better Tools, we aim to produce Better Projects. Our goal is to be the most trusted consulting firm for our clients, and we carefully select the individuals we bring into our team.

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