Presales Solutions Engineer

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WHO WE ARE?

STREAMWIDE is a leading communications software technology provider delivering mission critical communications and operations solutions. Our products range from real-time voice and data solutions to geolocation services and digital transformation of operational processes. 

A major player in the critical communications market, STREAMWIDE has successfully developed its Team on mission (mission critical) and Team on the run (business critical) software solutions for administrations and businesses. These solutions for smartphones and PCs, offered in a SaaS model or on Premise, benefit from numerous functionalities such as the multimedia group discussions, VoIP, push-to-talk (MCPTT and MCx new generation 4G / 5G LTE), geolocation, digitization, and automation of business processes. These innovative solutions meet the growing needs for digital transformation and real-time coordination of interventions. They allow field teams to transform individual contributions into collective successes and to act as one in the most demanding professional environments.

STREAMWIDE is also present on the Value-Added Services software market for telecom operators (visual voice messaging, billing and charging of calls in real time, interactive voice servers, applications and announcements) with more than 130 million end users all over the world.

Based in France and present in Europe, USA, Asia and Africa, STREAMWIDE is listed on Euronext Growth (Paris) – ALSTW FR

For more information you can visit our LinkedIn and Twitter pages @streamwide.

Our Pre-Sales team is growing, and we are looking for a self-motivated Engineer, willing to work in a challenging environment to join our team. You'll be integrated in a strong team working on exciting projects.

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WHAT YOU WILL DO:

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• Work closely with our salespeople and offer technical sales support for STREAMWIDE products during the different project phases
• Design and present high level technical solutions for customers
• Platform dimensioning
• Answer to RFI/RFP/RFQ documents received from telecommunication operators and large organizations worldwide
• Technical product documentation sourcing, adaptation, and management.
• Project response, team organization and planning
• Provide technical consulting via email, conference calls, and presentations
• Presentations (face-to-face & WebEx), trials and demos for customers and trade shows.
• Help on technical matters during contract negotiation
• Writing technical solution descriptions
• Responsible for the technical quality of the sales activities (quality of the responses, presentations, demos, etc.)
• Speak with potential customers to learn about their business process needs and build a STREAMWIDE solution to solve their business needs
• Write clear, concise answers to technical questions
• Available for international business travels

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WHAT YOU WILL NEED:

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Technical skills:

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• Networks (core) – high level architectures and call flows: 3G, 4G, IMS, IN
• Protocols: SIP, Diameter, general IP routing and switching principles
• Mission Critical Services over LTE (MCX): MCPTT, MCDATA, MCVIDEO
• Understanding of JSON and RESTful APIs
• Understanding of cloud concepts and different deployment models

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Soft skills:

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• Fluent in written and spoken English - mandatory; Other languages are a plus
• Must have a positive attitude, be flexible and have good communication skills
• Analysis and synthesis capacity
• Rigorous and with very good organizational and time management skills
• Understanding of sales related aspects
• Good presentation skills
• Teamwork capabilities
• Ability to learn and understand software, hardware, networking, and virtualization concepts
• Ability to provide both written and verbal explanation of technical items to non-technical audience
• Familiar with Microsoft Office (Word, Excel, PowerPoint, Visio)

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WHAT WE OFFER:

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· International work environment in a company going through an exciting growth phase

• Friendly team
• Attractive compensation package
• Partial work from home
• Medical subscription for employee and family members
• Bookster subscription