The Vacancy

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Swipeclock is on a mission to make working life simpler and more productive. We’re a leading provider of people solutions for small businesses with over one million employees at more than 45,000 businesses using our time tracking, scheduling and hiring solutions. We offer a unique opportunity to join a well-established SaaS company that is profitable, stable and growing.

The Customer Success Project Manager acts as the liaison between Swipeclock, and a combination of application end users, reseller partners, and the customers of those reseller partners needing help with implementing the Swipeclock Human Resource Management suite of products. With a strong customer first culture, the project manager will provide product knowledge, technical depth, and customer empathy for the implementation process.

They are responsible for all aspects of the implementation life cycle including kickoff, planning, account configuration, training, follow-up and closing of implementation projects.

They are accountable for communication to both partners as well as the lead project contact for clients. In addition, they ensure projects are completed on time and to the satisfaction of both the partner and client.

They are a key part of the Swipeclock Professional Services Training Program, whose goal is to develop early wins and referenceable customers and prepare them for long term utilization of the Swipeclock suite of products.

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Perks of Working at Swipeclock / Why You’ll Love It Here

• Your Wellbeing:
• Hybrid Working Model. This position allows the flexibility to work from home in Utah and to come into our South Jordan, Utah office one per week or as needed.
• Generous PTO Policy with an additional 5 sick days per year
• 10 paid holidays per year
• We offer a HAWBI (Health and Well-Being Investment) stipend of up to $750 per year. You can use this for a new bike, a vacation, new headphones, the options are endless.
• We provide medical, dental, vision, and supplemental benefits. Swipeclock also offers company paid Life Insurance, Short-Term Disability, and Long-Term Disability.
• Swipeclock offers tuition reimbursement and gym reimbursement.