Project Manager Implementation - Payroll and HR

The Project Manager is responsible for planning, monitoring and managing the delivery of implementation, upgrade and/or migration projects to meet agreed deliverables, scheduled timeframes and allocated budgets. The Project Manager manages an internal team of resources as well and works with client resources to ensure clients also stay on track with client assigned tasks. The Project Manager ensures milestones and project deliveries are successfully met through the management of project activities, tasks and the coordination of resources.

Responsibilities:

• Manages the Implementation, Migration and/or Upgrade project, creates and maintains a project plan and manages a team of consultants. Manages the project’s scope, hours estimate and change controls.
• Oversees the analysis of client specifications, configuration of the application, the technical conversion, testing coordination efforts and the move to Production.
• Manages all project tasks from Project Startup to Go Live including the oversight of activities completed by both onshore and offshore team members. Ability to partner and communicate with offshore team leads to move work through the project cycle within required timelines with high quality.
• Generates and maintains key project documents; project plans, project workbooks, status reports, issue and resolution logs and change control documents. Utilizes these documents to communicate project status to the client and project and management teams. Effectively executes project control and determines appropriate Issue resolution/alternative. Maintains current client profile data and escalates project Issues to client and executives as necessary.
• Develops and communicates the project plan tasks using recommended tools and assigns tasks to the appropriate team member. Mentors new team members on project task execution and product and internal operational procedures. Oversees the inter-department coordination efforts required on specific project tasks relating to customs, interfaces, regional support and hosting services.
• Coordinates the turnover of new clients from Sales & Scoping. Conducts a Kickoff meeting with the client’s project team establishing roles and responsibilities for the project and introducing the methodology to be used for a successful implementation. Coordinates the turnover of clients to the service organizations once the migration/upgrade project is complete to ensure a smooth transition. Provides all documentation necessary for the ongoing support of the client on the new product release. Establishes a list of open issues and assigns responsibility for completion of those Issues.
• Assists management in identifying opportunities for process improvements as well as new offshore opportunities. Takes part in training and mentoring offshore associates where needed to expand the skill sets of our offshore teams.
• Provides all team members with immediate feedback on their performance. Submits Project Evaluations completely and timely and provides management with input for the completion of performance appraisals.

  Requirements:

•Experience working in virtual environment

•Able to motivate team

•Entrepreneur attitude

•Open to change

•Able to manage timelines

Preferred:

•Knowledge of PR / HR / Time / Benefits

•Data / logic awareness

(while PMs don’t perform conversions, understanding process is preferred)

•Bachelor’s Degree in a related field or equivalent in education and experience

•Minimum 5 years’ experience in client/product support

•Experience and working knowledge of HRIS, HCM, Enterprise HR, PayForce, HWSE, TLM, Virtual Edge, SQR, etc. preferred.

PMP Preferred