The Server & Storage Solutions Presales Engineer

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The Server & Storage Solutions Presales Engineer works with Account Executives and clients to determine requirements and provide quotes. Server & Storage Network Solutions Presales Engineer will stay up-to-date with products, product features, SKUs, and market pricing. Individuals will work with speed and accuracy in a fast-paced environment in order to provide quotes in an accurate and timely manner. The Server & Storage Solutions Presales Engineer must use good judgment at all times and be able to consistently achieve short-term and long-term sales and GP goals set forth.

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What You’ll Be Doing

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• Interface with Account Executives and clients to determine requirements.
• Translate customer requirements into part IDs.
• Articulate value proposition for individual line of business to drive revenue.
• Build quotes using SalesForce and track all sales activity.
• Set pricing based on pricing models and guidelines with approval from account executives.
• Assist Account Executives in maintaining and expanding business relationships/market share with existing and new customers.
• Achieve GP quota targets.
• Keep up-to-date on products, part numbers, and market pricing.
• Interface with Sales team to ensure correct order processing, flawless execution, and 100% customer satisfaction.
• Provide efficient, friendly and proactive customer service and timely problem solving.
• Effectively balance demands from multiple stakeholders and short-term and long-term priorities.
• Collaborate with product and marketing on campaigns.
• Other duties as assigned.

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What We’re Looking For

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• 2+ years’ experience in IT sales required.
• Experience with Customer Relationship Management (CRM) and order management systems such as SalesForce.com and Oracle, as well as Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Prior sales experience in the IT industry specifically pre-owned network equipment.
• Ability to gather business intelligence and technical requirements.
• Have a professional demeanor, a desire to help others, and promote a positive team environment.
• Be a self-driven, results-oriented individual with the ability to multi-task and assess own performance.
• Ability to respond to rapid change, perform duties with accuracy and with a strong degree of urgency.

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Bonus Points

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• N/A

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Education

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• Bachelor’s Degree or equivalent work experience required.

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Travel

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• 10%