Do you enjoy working with people and being the contact for customers both internally and externally? If so, join our team and be part of an organization committed to delivering exceptional services and fostering lasting customer relationships.

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We are looking for a Solutions Engineer to join our team in Rockville, MD with a focus on designing and delivering solutions in different projects with Icomera’s innovative products. The Solutions Engineer will work to deliver project-based system engineering workstreams and work packages, ensuring Icomera solutions are delivered to a consistent, high quality, tested standard, compliant to the customer and contractual requirements. This role will support technical sales opportunities by providing high quality technology solution designs and architectures to the sales team and contribute to solution proposals and commercial discussions during all stages of the sales process. The position will report to the Head of Engineering for North America. You will be part of our global team across all locations such as Italy, France and Sweden, where the Icomera HQ is located.

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Responsibilities:

• Review customer requirements and best practice guidelines to design the solution architecture to meet the customer demands.
• Secure technical solutions and support to sales teams and conducts technical analysis of system configurations to determine customer specific pricing
• Prepare designs and specifications, schedules, cost estimates, deployment, installation, testing and/or commissioning of solutions.
• Perform site surveys to develop and/or evaluate the installation design
• Prepare and conduct technical sales briefings for customer and company representatives
• Evaluate sales proposals to ensure they are technically accurate and consistent with the organization’s quality standards
• Lead and own the project’s design documentation (i.e. system architecture, solution designs, BOM, Installation & commissioning procedure)
• Refine and accurately document the system architecture design that will be implemented
• Produce base system configuration files and document procedures to roll these out on a larger scale
• Participate in First in Class Installations, make changes/modifications to fit installations
• Lead, complete and document customer solution testing, including, but not limited to, , First Article Inspections, Functional, Static & Dynamic Acceptance Testing & Commissioning
• Support the efficient and smooth transition of solutions into operational support including providing support and guidance for implementation issues
• Resolve/troubleshoot implementation problems and conduct initial user training
• Support, guide, and train Field Systems Engineers
• Request quotation via a documented process from third parties and subcontractors
• Own and drive requests to Supply Chain for new part numbers and hardware configuration 
• Spot opportunities for upselling based on technical demands
• Support knowledge sharing and education within the Solution Engineering team, other Icomera departments customers and other external stakeholders.

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Who we are looking for:

You should be driven and be able to form long-term trusting relationships both internally and externally. You should be a highly organized self-starter who can prioritize delivering high quality results according to demanding timelines. You make sure to support your colleagues when they need it, and in turn they will be there to support you. Occasional travel to HQ as well as project based travel will be necessary.

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Requirements:

• Bachelor’s degree in electrical engineering, software engineering, data science or ICT networking or similar. Master’s degree preferred in communication engineering or wireless engineering.
• 3+ years working in a sales and project engineering role in the ICT environment, preferably within industrial networks.
• Fluent (written and spoken) in English. Other language-skills are a plus but not a must.
• Excellent verbal and written communication skills
• Strong negotiation, organizational and presentation skills

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We offer:

• An excellent team-focused environment.
• An opportunity to be part of a truly innovative and fast-growing company.
• A chance to make your mark on the future technology for public transport.
• An extremely flexible, fun, and varied schedule.
• A role containing a true mix of strategic and hands-on, both local and global.
• Premium health insurance
• Generous PTO policy

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In our new facility, you will also have:

• Free parking
• Walking distance to public transit
• Access to gym and other leisure activities in the building
• Walking distance to Pike & Rose
• Last but not least, at Icomera, you will get a chance to work on products that are visible by many users worldwide, including passengers for some of the largest train and bus companies all over Europe and North America.

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Does this sound like an interesting role for you? Apply today and join our team!

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This is a full-time position based in Rockville, MD. We will be reviewing applicants ongoing, and the position might be filled before the last application date. Icomera welcomes candidates from all backgrounds, and we value a diverse and inclusive work environment. For general questions about this position please contact Luz.Hargrove@icomera.com.

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To apply, send your CV in English in PDF format to recruitment@icomera.com and write “Solutions Engineer” in the subject box. Cover letter is not necessary.

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Last day to apply is 08-23-2024. 

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At Icomera we value a diverse and inclusive work environment. We welcome candidates from all backgrounds.

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About Icomera:

Icomera is the world’s leading provider of integrated connectivity solutions for trains, trams, buses, and coaches, serving millions of passengers and tens of thousands of vehicles on a daily basis. The IcoCrew now consist of 300+ employees globally. Icomera is headquartered in Gothenburg, Sweden, with main offices in the United States, Canada, the United Kingdom, Germany, France, Ireland, and Italy.

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Icomera’s vision for green mobility within the public transport industry perfectly complements the wider mission of our parent company, Equans. As the global leader in multi-technical services with 74,000 employees working across 17 country hubs, Equans delivers customised solutions which connect, protect and energise territories, cities, buildings, industries and transport infrastructures, empowering their energy, industrial and digital transitions. Visit www.icomera.com for further information.