Solutions Engineer
About Us
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At Sully.ai, we're not just building AI β we're redefining the future of how healthcare is delivered. Our end to end solutions empower healthcare providers by automating doctorsβ administrative tasks, reducing misdiagnosis, and enhancing efficiency.
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Who You Are
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As a Solutions Engineer, you will be the technical bridge between our customers and Sully.aiβs cutting-edge platform. Youβll work closely with clients, guiding them through product integrations, troubleshooting complex issues, and optimizing AI solutions to ensure maximum business impact.
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- ### Customer Success & Technical Guidance: Partner with customers to design and implement AI solutions using Sully.aiβs platform.
- ### Integration & Deployment: Assist with API integrations, cloud deployments, and model fine-tuning to ensure seamless adoption.
- ### Technical Support & Troubleshooting: Solve customer challenges related to AI model performance, infrastructure, and automation workflows.
- ### Product Advocacy: Work closely with engineering and product teams to enhance Sully.aiβs offerings based on customer feedback.
- ### Pre-sales Engineering: Collaborate with sales teams to deliver technical demos, proof-of-concepts (PoCs), and solution architecture guidance.
- ### AI Performance Optimization: Help customers optimize AI models, inference speed, and data pipelines for better efficiency.
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What You'll Bring
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- 3+ years of experience in solutions engineering, software engineering, or AI/ML deployment.
- Strong programming skills in Python, JavaScript, or Go, with experience in API integrations.
- Hands-on experience with AI/ML frameworks (TensorFlow, PyTorch, Hugging Face, LangChain, OpenAI APIs, etc.).
- Familiarity with cloud platforms (AWS, GCP, Azure) and containerization tools (Docker, Kubernetes).
- Excellent communication skills and ability to explain technical concepts to both technical and non-technical audiences.
- Experience working with AI-powered applications, data science workflows, or enterprise SaaS platforms is a plus.
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Why Join Sully.ai?
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β Work at the Cutting Edge of AI β Help companies scale and optimize AI-driven products.
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β High-Impact Role β Directly influence customer success and product evolution.
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β Collaborate with AI Experts β Work with top engineers, researchers, and product leaders in the industry.
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β Competitive Compensation β Strong Salary, Equity, And Benefits Package.
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β Flexible & Remote-Friendly β Work from anywhere while making a big impact.
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Sully.ai is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Sully.ai prohibits any form of workplace harassment.