Job Description

​

Sr. Enterprise Mobile Support Engineer

​

​

• Rate: 40.00 /hr. W2
• Contract Length: 12 months + multi ext.
• Location Expectations: Plano, TX
• Ability for Conversion & Extension: YES

​

Why Join Us

​

Our client is a global leader in technology, opening new possibilities for people everywhere. Since being established in 1969, Our Client has grown into one of the world’s leading technology companies, and has become recognized as one of the top 10 global brands.

​

Through relentless innovation and discovery, they are transforming the worlds of TVs, smartphones, wearable devices, tablets, cameras, digital appliances, network systems, and much more.

​

Position Summary

​

The main function of the support engineer is to support engineering projects by adapting and applying engineering techniques, conducting tests and inspections, and preparing reports and calculations.

​

Primary Responsibilities

​

​

• Provide advanced technical support in an enterprise mobile, telecommunications environment, with specific focus on mobile device services and support (smartphones and tablets).
• Support MDMs/EMMs (SOTI, Blackberry, AirWatch, MobileIron, Good Technology, KNOX) (POP/IMAP/SMTP/ActiveSync/Exchange/Lotus Notes/O365).
• Determine engineering requirements by conducting inspections and analytical tests, analyzing and synthesizing data, maintaining control charts, determining root causes, and preparing bid specifications.

​

Preferred Qualifications

​

​

• Sound understanding of mobile platforms, device manufacturers, mobile browsers, and device management.
• Thorough knowledge and experience in different mobile development platforms including device data retrieval processes (WM 10, BB, iOS, Android, et al).
• Basic ability to make sketches, engineering drawings and common computations.
• Basic ability to perform details calculations to compute and establish manufacturing, construction and installation standards and specifications.
• Associates degree in engineering technology or related field required.
• 5-7 years experience required.

​

#IND