Head of Inside Sales

​

We have been retained by our client to identify a Head of Inside Sales, a newly created role within their organization. This role will be accountable for creating innovative sales and retention strategies while ensuring a best-in-class customer experience.

​

We are searching for someone who has:

​

• Bachelor's degree (or equivalent experience).
• Proven record of leading high-performing Direct-to-Consumer Inside Sales Call Center organizations to include multiple levels of sales and service professionals.
• Inbound and outbound sales experience required.
• Proven success motivating a sales organization.
• Demonstrated success in strengthening an organization's operational capabilities to include improved sales scripts, as well as new product and promotion opportunities.
• Success partnering with other departments, including technology, product management, and finance, to ensure the inside sales organization has the tools it needs to be successful.
• Demonstrated success in sales forecasting to consistently achieve and exceed revenue goals.
• The wisdom to effectively retain top talent while coaching and developing the broader organization.
• Experience working in a fast-paced environment.
• Experience leveraging 3rd party vendors to provide additional proactive sales support.
• Excellent communication and presentation skills.
• Strong data-based decision-making skills to effectively analyze data and trends to aid in making impactful strategic and operational decisions.
• Advanced Excel and PowerPoint skills.