Implementation Manager - Partner Onboarding Manager
Job Description
Our client is a leading insurance partner, and they are looking for a Implementation Manager: Partner Onboarding Manager to join their team! This role will focus on new clients, leading them through the entire sales cycle and implementation of their insurance platform.
Location
This role is 100% remote, but candidates local to the Eastern and Central time zones are preferred.
Responsibilities
Here is what you will be doing:
- Manage new clients from later stages of sales cycle through their implementation and integration of the company's SaaS platform
- Oversee cross-functional team members (business and technology alike)
- Heavily focus on relationship and stakeholder/client management
- Drive continuous improvement in the delivery model across tools, processes, and people for program management activities
Ideal Candidate
Here is what our ideal candidate has:
- Bachelor's Degree or form of higher education is required
- 6+ years of experience as a Program Manager or Implementation Manager or similar role
- Knowledge of insurance distribution and/or insurance technology toolsets and platforms is required, in the product and casualty sector specifically
- Prior consulting experience (Big4 firm experience is a plus)
- Demonstrated long-term commitment and stability with a history of company tenure
- Experience leading multiple programs simultaneously
- Strong experience leading clients through sales cycle through implementation and integration of a SaaS product
- Strong customer-focus mindset with strong external and internal collaboration skills