Platform Implementation Manager, Technology Solutions

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100% Remote within California, Must reside in California

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1-Year Limited Term, Part Time position. 20 Hours per week.

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We are seeking a Platform Implementation Manager, Technology Solutions to join the Foundation in its mission of benefiting, supporting, and enhancing the California Community Colleges—the largest and most diverse system of higher education in the nation. The Foundation for California Community Colleges is on a mission to double its impact in the next 10 years. We are a group of relentless optimists and innovators in education, working collaboratively with public and private partners to help improve the student experience and expand pathways to economic and social mobility in communities across California.

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What You’ll Do

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Technology Solutions department is seeking a highly technical Implementation Manager with a strong background in business analysis. The Platform Implementation Manager will be responsible for managing the technical configuration, integration, and rollout of several integrated customer-success solutions.

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• Manage the end-to-end implementation of integrated customer success solutions  
• Oversee the integration of various data sources into the central customer success platform, ensuring data accuracy, consistency, and security  
• Ensure all deliverables meet the highest quality standards and align with business objectives  

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Attributes for Success  

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• Self-directed and self-starter able to thrive in a fast-paced environment with evolving priorities ensures that all communications, deliverables, and work products are accurate, professional, and audience appropriate while adhering to deadlines.  
• Knowledge of Agile project management methodologies and techniques (Scrum, Kanban, etc.), and in Customer Data Platform (CDP) and Customer Success solutions, preferably including Snowflake and Totango  
• Proactively utilizes thinking to address challenges, collaborating closely with diverse teams to identify and swiftly respond to emerging needs.  
• Configure and update BI solutions and dashboards per stakeholder requirements  
• Support the mission of the FoundationCCC and a culture of continuous improvement  
• We’re recruiting for mission-driven, passionate, equity-minded individuals with a strong desire to impact and change people’s lives for the better  
• Our work holds great weight and responsibility, and the opportunity to impact the lives of millions  
• Innovation, creativity, collaboration, and entrepreneurship are encouraged as employees work to achieve organizational goals  
• FoundationCCC blends the impact of a non-profit, the culture of an entrepreneurial start-up, and the scale of a state agency  
• Team members are hired for their expertise in niche areas across our areas of impact and higher education overall, and for their knowledge of business, philanthropy, technology, communications, and more  
• We have a commitment to professional development and an emphasis on shared leadership, to ensure growth for employees and the organization overall  

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What We Offer  

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FoundationCCC is fully committed to a “remote-first” philosophy, and recruits and hires talent across the state in fully remote positions, where virtual work is possible. Our headquarters are located in Downtown Sacramento, just blocks from California’s State Capitol.

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This posting is a condensed version of the full job description. To request the full job description, please email us at jobs@foundationccc.org.

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Budgeted Hourly Pay Range  

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$55.00 - $75.00

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Final salary and rates are based on education, experience, skills relevant to the role, and internal equity.