At PDF Butler, we are transforming how businesses generate, manage, and automate documents. Trusted by industry leaders such as BMW, GE Healthcare, and Colliers International, PDF Butler provides innovative solutions that streamline document processes and enhance business efficiency.

Our company was founded by a visionary Salesforce architect driven to tackle the complexities of document generation. Today, we have a global team of dedicated professionals who share a commitment to revolutionizing document workflows for businesses around the world.

At PDF Butler, we prioritize reliability, innovation, customer-centricity, and sustainability—values that drive our company culture and guide our mission to empower organizations with seamless, high-quality document generation solutions.

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Job Purpose

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The Presales Solution Engineer plays a pivotal role in designing and delivering tailored solutions using the Butler Suite of products on Salesforce. Acting as a bridge between technical expertise and customer engagement, you will support pre-sales activities, provide impactful demonstrations, and ensure clients maximize the value of PDF Butler’s solutions.

Your contributions will directly impact our growth, customer satisfaction, and ability to remain a trusted Salesforce ISV partner.

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Key Responsibilities

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1. Customer Solutions and Demonstrations

• Develop and deliver compelling proof-of-concept demonstrations tailored to customer requirements.
• Configure and customize Salesforce solutions, leveraging APEX, Lightning Web Components (LWC), Aura, and integrations.
• Ensure all solutions align with Salesforce best practices and exceed customer expectations.

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1. Pre-Sales Support and Collaboration

• Partner with the Sales team to understand client needs and provide technical expertise throughout the sales process.
• Address technical queries and challenges to assist in closing deals successfully.

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1. Customer Success Enablement (20%)

• Work directly with customers to design and optimize Salesforce configurations using PDF Butler products.
• Provide hands-on training and support to ensure successful adoption and long-term satisfaction.

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1. Product Feedback and Innovation

• Collaborate with Product Managers to share customer feedback and identify opportunities for product enhancements.
• Stay informed about Salesforce innovations and identify ways to integrate them into PDF Butler solutions.

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1. Community Engagement and Growth

• Actively participate in Salesforce communities and events to build expertise and promote PDF Butler’s solutions.
• Represent the company at industry events and forums to enhance brand visibility.

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What We’re Looking For

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Education & Experience

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
• Proven experience in Salesforce solutions, pre-sales support, or implementations.

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Technical Skills

• Hands-on expertise in Salesforce configuration and coding (APEX, LWC, Aura, API callouts).
• Strong understanding of Salesforce architecture, data modeling, and process automation.
• Familiarity with Salesforce integration techniques and tools.

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Soft Skills

• Exceptional communication and presentation skills, with the ability to simplify complex technical concepts.
• Strong problem-solving skills and a customer-focused mindset.
• Ability to collaborate effectively with cross-functional teams.

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Why Work at PDF Butler?

• Be part of an innovative, global team that is reshaping document automation for leading companies worldwide.
• Work on cutting-edge technologies while collaborating with a passionate, diverse team.
• A company culture that values excellence, innovation, and customer-centricity.
• The opportunity to grow your career in a supportive environment where your contributions matter.
• Join a team that is committed to sustainability and building a better future for both businesses and the environment.
• Full-time, permanent role with the flexibility to work remotely from home.

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If you’re excited to contribute to a forward-thinking company with a global reach, apply now to join PDF Butler and make an impact!