Solutions Engineer/DR Architect

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Location: Leeds  

Type: Hybrid/Remote  

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My client has an exciting Solutions Engineer opportunity with a leading managed services provider specialising in data protection and cyber resiliency solutions. They work globally with cutting-edge technologies to deliver disaster recovery and cybersecurity services across various industries, including legal, healthcare, consumer products, and education.

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About the Role:

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This position is perfect for someone with a strong technical background in IT systems, disaster recovery, and enterprise backup solutions. As a Solutions Engineer, you would:

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✅ Design and lead disaster recovery implementations, tests, and activations for customers.  

✅ Troubleshoot and maintain recovery processes, customer runbooks, and infrastructure.  

✅ Provide technical support for disaster recovery-related issues.  

✅ Work with networking technologies, including pfSense firewalls, IP configurations, and connectivity troubleshooting.  

✅ Utilise virtualisation platforms such as VMware, Nutanix, and Hyper-V.  

✅ Engage with customers to ensure smooth disaster recovery planning and execution.  

✅ Document processes and workflows using tools like JIRA and Zendesk.

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What They're Looking For:

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To succeed in this role, you should have:

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✔️ 10+ years of experience working with IT systems.  

✔️ Hands-on experience with virtualisation, networking, and enterprise backup/recovery solutions such as Rubrik, NetBackup, Commvault or Veeam.  

✔️ Proficiency in Windows & Linux operating systems, Active Directory, and SQL Server.  

✔️ Strong problem-solving and troubleshooting skills.  

✔️ Excellent written and verbal communication skills.

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Work Environment & Benefits:

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🔹 Some requirement to work US hours (12 - 8pm) 30% of the time  

🔹 Paid training,  

🔹 Minimal travel required (less than 10%).  

🔹 Opportunity to work with cutting-edge technologies and industry-leading experts.  

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If you're interested, apply below to be considered today!