Innova Solutions is immediately hiring for an Unified Communications Engineer - Conference Room Solutions

​

Position type: Contract

Duration: 12+ Months

Location: San Francisco, CA

​

Description:

As an Unified Communications Engineer - Conference Room Solutions you will provide :

​

Engineering Solutions:

• Design and implement state-of-the-art audio-visual and IT solutions for conference rooms, incorporating the latest technologies.
• Upgrade existing systems to enhance functionality and performance, ensuring they meet current and future organizational needs.
• Collaborate with stakeholders to understand requirements, develop tailored solutions, and deliver high-quality implementations.
• Develop and deploy automation solutions to streamline conference room operations and enhance user experience.

​

Technical Support and Maintenance:

• Provide expert technical support for conference room systems, including video conferencing and audio-visual equipment.
• Troubleshoot and resolve complex UC system issues to ensure minimal downtime and maximum efficiency.
• Perform regular maintenance and updates on conference room equipment and software, ensuring optimal performance.

​

Integration and Innovation:

• Leverage APIs to integrate various systems and software, creating a cohesive and efficient UC environment.
• Develop and execute comprehensive testing plans for new and existing technologies, ensuring all systems meet quality and performance standards before deployment.
• Identify and resolve bugs, compatibility issues, and performance bottlenecks, continuously improving system reliability.
• Stay up-to-date with the latest trends and advancements in UC technologies, recommending and testing improvements.

​

Collaboration and Training:

• Work closely with internal IT teams and external vendors to implement and optimize UC solutions.
• Conduct user training sessions to ensure employees are proficient in using conference room technologies, enhancing their productivity.
• Document and maintain detailed records of support activities, configurations, and system changes, ensuring transparency and knowledge sharing.

​

Monitoring and Reporting:

• Monitor and manage the performance of UC systems, proactively identifying and addressing potential issues.
• Prepare detailed reports on system performance, issues, and improvement recommendations, providing actionable insights for continuous improvement.

​

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• Proven experience as a UC Engineer or in a similar technical role, with a strong focus on engineering, problem-solving, and automation.
• In-depth knowledge of UC technologies such as Microsoft Teams, Zoom, Polycom, Logitech, Neat, etc.
• Strong understanding of network protocols, IP telephony, and audio-visual systems.
• Experience with APIs and integrating various systems and software.
• Excellent troubleshooting and problem-solving skills, with a proactive approach to issue resolution.
• Ability to work independently and manage multiple tasks simultaneously, with strong communication and interpersonal skills.
• Relevant certifications (e.g., Microsoft Certified: Teams Administrator) are a plus.
• Proven experience in developing, implementing, and supporting audio-visual and IT solutions for conference rooms or similar environments.
• Proficiency in creating and following detailed testing plans and documentation.

​

Work Environment:

• This position may require occasional after-hours or weekend work to address urgent issues or perform maintenance tasks.
• Ability to lift and move conference room equipment as needed

​

The ideal candidate will have: Strong Unified Communications Skills, Experience with API's, Microsoft/Zoom and Polycom.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.

Thank you!

Nikita Awasthi

​

PAY RANGE AND BENEFITS:

Pay Range*: <Between $60 per hour > OR <$65 per hour>

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

​

ABOUT INNOVA SOLUTIONS:

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centres across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

​

Recent Recognitions:

• One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022)
• ClearlyRated® Client Diamond Award Winner (2020)
• One of the Largest Certified MBE Companies in the NMSDC Network (2022)
• Advanced Tier Services partner with AWS and Gold with MS

​

Website:

https://www.innovasolutions.com/

​

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.

​

The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

​

American Cybersystems, Inc is acting as an Employment Business in relation to this vacancy.