Job Title: Solutions PreSales Director

​

The Solutions PreSales Director will cultivate a deep understanding of the client's business and the services provided by Wipro, with the objective of optimizing client satisfaction, ensuring that the client experiences a best in class delivery from Wipro while helping to identify and drive new business opportunities. Preferred location east coast.

​

The executive will collaborate with the Client Executive Leadership and GO (Global Operations) with delivery requirements, negotiations, and will ensure compliance with contract delivery terms.

​

Required Skills and Areas of Experience:

• BPO + Solutions / Presales
• Familiarity with specific industry practices and challenges related to BPO services (Industries: Retail, Travel, Transportation, Hospitality).
• Understanding of BPO business processes (in general or service specific)
• Ability to identify opportunities to reduce costs within operations
• Ability to analyze business operations and identify opportunities to optimize them
• Project management: Ability to plan, execute, and monitor- RFXs
• Excellent skills on PPT and XLS
• Excellent written and verbal communication to effectively interact with clients, and internal stakeholders