THE COMPANY

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Inflo is a fast-paced, agile, and rapidly scaling technology company. Founded in 2015, we have established Inflo as an innovative and impactful tech business, securing a global customer base of high-profile accounting firms and networks.

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We are passionate about the accounting profession we serve and focus on driving long-term success, both in our business and those we work with. This has resulted in Inflo’s SaaS platform winning multiple awards, including International Accounting Bulletin’s Accountancy Software of the Year twice, the Queens Award for Innovation and the Boomer Technology & Innovation Visionary award.

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THE CULTURE

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Inflo was established by former auditors who were motivated to transform their field and liberate auditors from monotonous, repetitive tasks. Who, after all, is eager to manually input invoice details into Excel?

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Our team, a collective of enthusiastic, diverse individuals, operates out of three global locations: the US, the UK, and Australia. Each day, our team significantly contributes to both our business and the evolution of the audit industry.

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We maintain an optimal balance, embracing the agility and collaborative spirit of a start-up, unencumbered by rigid corporate structures, yet with the stability, resources, and professionalism of an established, international company.

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Our core values are the essence of our operations:

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• Science – We experiment and make decisions based on data over intuition  
• Ownership – We empower our people and embrace accountability  
• Openness – We share, challenge and embrace feedback, learning from our successes and failures  
• Speed – We have a bias for action and iteratively solve problems.  

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THE ROLE

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The Digital Audit Implementation Manager will manage the implementation of Inflo’s Digital Audit solution to firms. The role will include being the key point of contact with customers during their implementation and onboarding phase, working with them to understand their onboarding needs, designing plans to meet those needs, and ensure the plans are executed to deliver successful implementations. 

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KEY RESPONSIBILITIES

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• Leading Customers through their implementation journeys, collaborating with them to establish an onboarding strategy and approach (e.g., communications, training needs, scope of activities etc.),
• Delivering, with the support of subject matter experts as necessary, informative sessions during implementation to facilitate customer onboarding.
• Gain a detailed understanding of Inflo’s suite of products to provide guidance and recommendations to customers during their onboarding.
• Overseeing project management including understanding status of requirements, information requests, activities and deliverables, sharing tools, status and time reporting.
• Working with customers and Inflo’s Solutions team to share customer and industry insights to support continued innovation and development.
• Contribute to the design and implementation of processes and systems to support the delivery of consistent, scalable services. Work collaboratively with other teams within Inflo.
• Planning and leading customer meetings and workshops.
• Creation and maintenance of implementation toolkits and resources.
• Contribute to Inflo’s other key activities through attending conferences, performing outreach, authoring thought leadership, and contributing to other special projects etc.
• Provide a customer-focused perspective to ensure excellent customer service.
• Contribute to a positive team environment within the Audit Implementation Services team and the broader company.
• Consistently demonstrate Inflo’s core values.

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THE SKILLS & QUALIFICATIONS (REQUIRED)

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• CPA or equivalent eligible
• Highly experienced in external financial audit.
• Excellent written and oral communication, and presentation skills.  
• Strong communication and organization skills with experience managing projects.  
• Effective and professional communicator, innovative mindset, organized and proactive.
• Have a sound understanding of technology within the audit and accountancy sector, or an enthusiasm to learn.
• Be a resourceful self-starter who thrives in a fast-paced environment where initiative and a “can-do” attitude is required.
• Have experience delivering excellent customer service.

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THE SKILLS & QUALIFICATIONS (DESIRED)

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• Have experience in audit methodology analysis, training, or development.
• Have direct experience using Inflo to deliver audit services.
• Have experience leading audit and/or technology adoption, training, methodology, or other innovation efforts in accounting firms.
• Have experience utilizing data in decision making. 

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THE OFFER

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As an employee at Inflo, you will receive the following benefits:

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• Generous medical, vision and dental benefits
• Up to 3% matched 401K contributions.  
• 25 Days holiday plus 8 Federal holidays, with an additional 0.5 days for every year of service.
• Flexible working environment – Work whenever and wherever that suits you. At Inflo, we measure results, not the amount of time you spend behind your laptop.  
• Working fully remote role within the USA.
• Annual trip to the UK to attend our Employee global gathering.  
• Generous Employee Referral Scheme to the equivalent of £1000.
• Financial support to enhance your home working environment.
• Continued professional development.

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NO AGENCY SUPPORT REQUIRED

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Inflo is an equal-opportunity employer committed to fostering an inclusive, innovative environment with the best employee's

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TO APPLY FOR THIS ROLE, YOU MUST RESIDE AND HAVE FULL RIGHT-TO-WORK ENTITLEMENT WITHIN THE USA