Meet DeepL

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DeepL is a global communications platform powered by Language AI. Since 2017, we’ve been on a mission to break down language barriers. Our human-sounding translations and intelligent writing suggestions are designed with enterprise security in mind. Today, they enable over 100,000 businesses to transform communications, reach new markets, and improve productivity. And, empower millions of individuals worldwide to make sense of the world and express their ideas.

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Our goal is to become the global leader in Language AI, building products that drive better communication, foster connections, and make a real-life impact. To achieve this, we need talented individuals like you to join our exciting journey. If you're ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination.

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What Sets Us Apart

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What sets us apart is our blend of modern technology, competitive benefits, and an open, welcoming work culture that enables our people to thrive. When we share what it's like to work at DeepL, the reactions are overwhelmingly positive. This may be because of our products that have helped countless people worldwide or our shared mission to improve communication for individuals and businesses, bringing cultures closer together. What we know for sure is this: being part of DeepL means joining a team dedicated to innovation and employee well-being. Discover what our teams have to say about life at DeepL on LinkedIn, Instagram and our Blog.

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Meet the team behind this journey

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You'll be our second US-based Solutions Consultant spearheading DeepL's entry into the US market. You’ll work with key strategic, high-growth customers and support our Sales team on their key opportunities to maximize expansion by providing technical product guidance throughout the entire sales cycle. You'll perform detailed discovery, facilitate demos and drive the technical evaluation and validation stages of the sales process. By becoming a product expert, you’ll also ensure that the Sales teams have access to the tools and techniques necessary to be self-sufficient in smaller deals. Internally, you will collaborate closely with different departments such as Product Management, Engineering, Support, Marketing and Knowledge Management.

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Your Responsibilities

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• Partner with Account Executives to plan and execute on strategic deals in complex sales cycles
• Help Sales close deals by bringing the technical bridge between our Sales team and their prospects
• Translating business requirements into technical solutions, and translating complex technical concepts into simple language
• Be the trusted advisor to prospects and clients, consulting with them on their strategic vision with the DeepL solution
• Present recommendations on how prospects and customers can overcome their language barriers
• Support the technical relationship with our prospects to drive customer satisfaction by managing and delivering technical information, primarily via remote calls and video conferences
• Guide technical evaluations via POC ownership, RFP/questionnaire support, and workshop design
• Develop, manage and deliver tools, collateral and an engagement approach to ensure that the Sales team maintain their technical knowledge, allowing us to provide an effective and scalable support model to the Sales organisation
• Good understanding of what functionalities and capabilities customers will need in the future, and bring this feedback back to the product teams for evaluation
• Identify, recommend or develop internal process and content improvements
• Show our values with Account Executives through customized demonstrations integrating with a variety of SaaS and iPaaS products, depending on our customer environments

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Qualities we look for

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• Significant sales, pre-sales or customer support experience in a fast-paced SaaS product organisation
• Previous hands-on experience with customer evaluations and deployments
• Technical knowledge covering REST APIs and SSO frameworks
• Ability to rapidly learn, understand, and work with emerging technologies, methodologies, and solutions
• Building strong working relationships is second nature to you, and your exceptional interpersonal skills enable you to engage and build relationships with high profile startups and businesses in the most senior ranks
• You can synthesize and craft positioning/key messages that connect with different audiences
• You enjoy leading technical projects and programs with many stakeholders
• Problem-solving skills, including the ability to meet a business requirement with a technical solution
• You have a base of knowledge of IT questionnaires, security and compliance questionnaires, and are comfortable working on RFIs/RFPs
• Willing to work in a fast-paced environment and have a can-do and proactive attitude
• Excited about joining a scale-up where not everything is figured out, we move fast and are actively building the playbook, and we must shift priorities and adapt to dynamic situations
• Comfortable with a hybrid working model and able to come into our Austin office regularly. This is important to us in order to build a strong culture within our first US hub
• Fluency in written and spoken English; business Spanish proficiency preferred.

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What We Offer

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• Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.
• Open communication, regular feedback: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together.
• Regular in-person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally.
• Monthly full-day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity.
• 30 days of annual leave: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally.
• Competitive benefits: just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way.

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If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply—let's discover your potential together. We can't wait to meet you!

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We are an equal opportunity employer

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You are welcome at DeepL for who you are—we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world.